ITIL 4 Foundation Free Practice Exam Questions

356 real ITIL 4 Foundation exam questions with answers and AI explanations. ITIL certification prep — page 32 of 36.

1. Question 311: Which practice has a purpose that includes maximizing the number of successful additions, modifications, or removals of anything that could have an effect on a…
2. Question 312: Which can a change schedule be used for?
3. Question 313: Which practice has a purpose that includes responding to conditions that could lead to potential faults or incidents?
4. Question 314: Which is a use of a continual improvement register?
5. Question 315: Which TWO of the following are considerations of change enablement? 1. Managing the people aspects of change 2. Ensuring that organizational transformations ar…
6. Question 316: In which case would a problem be logged as part of the problem identification?
7. Question 317: Identify the missing word in the following sentence. The purpose of the service configuration management practice is to ensure that accurate and reliable infor…
8. Question 318: Which practice MOST requires staff who demonstrate skills such as empathy and emotional intelligence?
9. Question 319: What is the customer of a service responsible for?
10. Question 320: Which term is used to describe removing something that could have an effort on a service?