ITIL 4 Foundation — Question 315

Which TWO of the following are considerations of change enablement?
1. Managing the people aspects of change
2. Ensuring that organizational transformations are successful
3. Maximizing the number of successful service changes
4. Ensuring that changes are properly assessed

Answer options

• A. 1 and 2
• B. 2 and 3
• C. 3 and 4
• D. 1 and 4

Correct answer: C

Explanation

The correct answer is C because maximizing the number of successful service changes (3) and ensuring that changes are properly assessed (4) are critical to effective change enablement. While managing the people aspects of change (1) and ensuring successful organizational transformations (2) are important, they do not directly pertain to the core considerations of change enablement as defined in this context.