ITIL 4 Foundation — Question 314

Which is a use of a continual improvement register?

Answer options

• A. Planning changes, assisting in communication, avoiding conflicts, and assigning resources
• B. Selecting the right method, model or technique for identifying improvements
• C. Tracking and managing improvement ideas from identification through to final action
• D. Describing the services designed to meet the needs of a consumer group

Correct answer: C

Explanation

The correct answer, C, highlights the primary function of a continual improvement register, which is to track and manage improvement ideas throughout their lifecycle. Options A and B refer to broader organizational processes, while D focuses on service design rather than improvement tracking.