ITIL 4 Foundation Free Practice Exam Questions

356 real ITIL 4 Foundation exam questions with answers and AI explanations. ITIL certification prep — page 12 of 36.

1. Question 111: What are typically recognized through notifications created by an IT service, CI or monitoring tool?
2. Question 112: Which dimension considers data security and privacy?
3. Question 113: Which is a purpose of release management?
4. Question 114: Which guiding principle considers customer and user experience?
5. Question 115: Which of these activities is carried out as part of 'problem management'?
6. Question 116: What does 'change enablement' PRIMARILY focus on?
7. Question 117: Which practice includes conducting regular reviews to ensure that services are still appropriate and relevant?
8. Question 118: What is a service?
9. Question 119: What is required by all service desk staff?
10. Question 120: Which practice establishes a channel between the service provider and its users?