ITIL 4 Foundation Free Practice Exam Questions

356 real ITIL 4 Foundation exam questions with answers and AI explanations. ITIL certification prep — page 4 of 36.

1. Question 31: Which is included in the purpose of the 'deliver and support' value chain activity?
2. Question 32: Which MOST helps an organization adapt ITIL concepts so that they apply to the organization's specific circumstances?
3. Question 33: Which approach is CORRECT when applying the guiding principle 'keep it simple and practical'?
4. Question 34: Which should be handled by 'service request management'?
5. Question 35: When should a workaround be created?
6. Question 36: Which is a use of the change schedule?
7. Question 37: Which is one of the MAIN concerns of the 'design and transition' value chain activity?
8. Question 38: What are guiding principles?
9. Question 39: Which is considered by the 'partners and suppliers' dimension?
10. Question 40: Which is a risk that might be removed from a service consumer by an IT service?