ITIL 4 Foundation — Question 31

Which is included in the purpose of the 'deliver and support' value chain activity?

Answer options

• A. Meeting stakeholder expectations for time to market
• B. Understanding the organization's service vision
• C. Understanding stakeholder needs
• D. Providing services to agreed specifications

Correct answer: D

Explanation

The correct answer, D, is accurate because the 'deliver and support' activity specifically focuses on providing services that meet the previously established specifications. Options A, B, and C, while important, do not directly pertain to the primary function of delivering and supporting services.