ITIL 4 Foundation Free Practice Exam Questions

356 real ITIL 4 Foundation exam questions with answers and AI explanations. ITIL certification prep — page 29 of 36.

  1. Question 281: Which of the following guiding principles proposes the elimination of unnecessary work?
  2. Question 282: Which of the following statements about change authorization is CORRECT?
  3. Question 283: Which practice conducts reviews to validate that services are covering the needs of the customer?
  4. Question 284: A good way to apply the ITIL guiding principle ‘focus on value’ is to:
  5. Question 285: Which practice has a purpose that includes the management of financially valuable components that can contribute to the delivery of an IT service?
  6. Question 286: Which service value chain activity relates with buying new products?
  7. Question 287: Which of the following is a necessity to a successful service level agreement (SLAs)?
  8. Question 288: Identify the missing word(s) in the following sentence. A(n) [?] is the cause, or potential cause, of one or more incidents.
  9. Question 289: Which term is used to describe removing something that could have an effect on a service?
  10. Question 290: Which of the following statements about 'outcomes' is TRUE?