ITIL 4 Foundation — Question 290
Which of the following statements about 'outcomes' is TRUE?
Answer options
- A. The delivery of products to a stakeholder is enabled by outcomes
- B. The level of expenses regarding a technology for a service is defined by an outcome
- C. An outcome depends on at least one output to deliver a result
- D. Outcomes provide assurance to stakeholders regarding the performance of a service
Correct answer: C
Explanation
Option C is correct because outcomes rely on outputs to produce results. Options A, B, and D, while related to outcomes, do not accurately define the dependency of outcomes on outputs, making them incorrect in this context.