ITIL 4 Foundation — Question 39

Which is considered by the 'partners and suppliers' dimension?

Answer options

• A. Using artificial intelligence
• B. Defining controls and procedures
• C. Using formal roles and responsibilities
• D. Working with an integrator to manage relationships

Correct answer: D

Explanation

The correct answer is D, as working with an integrator specifically pertains to managing external relationships, which is a key aspect of the 'partners and suppliers' dimension. Options A, B, and C, while important in their own contexts, do not directly address the management of partner and supplier relationships.