ITIL 4 Foundation — Question 40

Which is a risk that might be removed from a service consumer by an IT service?

Answer options

• A. Service provider ceasing to trade
• B. Security breach
• C. Failure of server hardware
• D. Cost of purchasing servers

Correct answer: C

Explanation

The correct answer is C, as an IT service typically manages server hardware, reducing the risk of hardware failure for the consumer. Options A and B are risks that may not be mitigated by the service itself, and D refers to a financial consideration rather than a risk related to service operation.