ITIL 4 Foundation — Question 111

What are typically recognized through notifications created by an IT service, CI or monitoring tool?

Answer options

• A. Incidents
• B. Problems
• C. Events
• D. Requests

Correct answer: C

Explanation

The correct answer is C, as events are specific occurrences that are recognized by IT services, configuration items, or monitoring tools. Incidents and problems refer to issues that arise from events, while requests are typically user-initiated actions rather than automated notifications.