Genesys Cloud CX Professional Free Practice Exam Questions

145 real Genesys Cloud CX Professional exam questions with answers and AI explanations. Genesys certification prep — page 12 of 15.

1. Question 111: Which of the following is NOT a feature of Genesys Cloud CX contact center?
2. Question 112: On Genesys Cloud CX, the DNIS can only be a number or a Genesys Cloud CX user name.
3. Question 113: All of the following are components of the Communicate Architecture Fundamentals hierarchy, EXCEPT ______________.
4. Question 114: From the Interactions View, it is possible to access the details of only Inbound interactions.
5. Question 115: The Skills Performance View shows skills requested by interactions as Skill Groups.
6. Question 116: Customers can use hardware acquired from their preferred vendor for a BYOC Premises Edge server under the Genesys Hardware Solution.
7. Question 117: Individual versions of reports that have already been run cannot be deleted.
8. Question 118: What options are available for exporting data from a view? (Choose two.)
9. Question 119: What is the maximum file size that can be uploaded onto Genesys Cloud CX’s Workspace?
10. Question 120: Organization setting that can be configured include: (Choose two.)