Genesys Cloud CX Professional — Question 120

Organization setting that can be configured include: (Choose two.)

Answer options

• A. Queue Management
• B. Invite Links
• C. Default Language
• D. Skill

Correct answer: B, C

Explanation

The correct answers are B and C because Invite Links and Default Language are both configurable settings that can be adjusted within an organization. Queue Management and Skill, while important, are not typically categorized as organization-level settings that can be configured.