Genesys Cloud Certified Professional – Architect Free Practice Exam Questions

29 real Genesys Cloud Certified Professional – Architect exam questions with answers and AI explanations. Genesys certification prep — page 3 of 3.

1. Question 21: Select the correct naming convention for a bulk import prompt if the admin wants to create a user prompt named “Welcome” that adds the audio within the .wav fi…
2. Question 22: You are creating an In-queue call flow and need to inform customers about the approximate time to connect to the agent. Select the correct action.
3. Question 23: You want to create a call flow to get the customer’s unique identification number. Select the correct action to accomplish the task.
4. Question 24: Select the percentage that indicates a High level in the flow size.
5. Question 25: If you do not add an emergency flow, Genesys Cloud assumes the open flow to be the default emergency flow.
6. Question 26: Select the container that holds an audio message and/or text-to-speech pairings on a “per language” basis.
7. Question 27: When you perform the bulk import, the .csv file is selected and each includes a WAV file and the directory location.
8. Question 28: Which of the below features get disabled automatically when the Payment Card Industry Data Security Standard (PCI DSS) setting gets enabled? (Choose two.)
9. Question 29: Select the correct format for a literal string expression for the following sentence: He said, “I will schedule the meeting for the specific time zone with AM/…