Genesys Cloud Certified Professional – Architect — Question 25

If you do not add an emergency flow, Genesys Cloud assumes the open flow to be the default emergency flow.

Answer options

• A. True
• B. False

Correct answer: B

Explanation

The correct answer is B because Genesys Cloud does not automatically consider the open flow as the default emergency flow unless explicitly designated. Therefore, without an emergency flow, it does not assume the open flow serves that purpose.