Genesys Cloud Certified Professional – Architect — Question 26

Select the container that holds an audio message and/or text-to-speech pairings on a “per language” basis.

Answer options

• A. Flow
• B. IVR
• C. Prompts
• D. DTMF

Correct answer: C

Explanation

The correct answer is C, Prompts, as it specifically refers to the container that manages audio messages and text-to-speech for different languages. Options A (Flow), B (IVR), and D (DTMF) do not serve this specific function, focusing instead on different aspects of telecommunication and user interaction.