Genesys Cloud Certified Professional – Architect — Question 27

When you perform the bulk import, the .csv file is selected and each includes a WAV file and the directory location.

Answer options

• A. True
• B. False

Correct answer: B

Explanation

The correct answer is B because during a bulk import, the .csv file typically contains metadata about the files, not the actual WAV files themselves, which are located in a specified directory. Therefore, it is inaccurate to state that the .csv file includes a WAV file.