Genesys Cloud Certified Professional – Architect Free Practice Exam Questions

29 real Genesys Cloud Certified Professional – Architect exam questions with answers and AI explanations. Genesys certification prep — page 2 of 3.

1. Question 11: Select all the sections available to configure the global settings for a newly created flow. (Choose five.)
2. Question 12: When you delete a flow, it removes only the current version of the flow.
3. Question 13: Which of the following selects the interaction path and enhances the caller’s experience before agent assignment?
4. Question 14: Which speech recognition feature is enabled by default for new Inbound call flows?
5. Question 15: Which of the following are valid response actions under Call Analysis Responses for Outbound Dialing? (Choose three.)
6. Question 16: Select all the possible measurements for the selection timeout of every menu. (Choose two.)
7. Question 17: The FindSkill() function is not case sensitive when performing a search.
8. Question 18: Which variable’s value indicates whether the flow is running in debug mode?
9. Question 19: Which function is used as part of the decision to route to a different location based on the domain of the sender’s email address?
10. Question 20: What is the correct term for the setting that determines how long a caller can pause between entering digits in the IVR?