Genesys Cloud Certified Professional – Architect — Question 14

Which speech recognition feature is enabled by default for new Inbound call flows?

Answer options

• A. Enable speech recognition for the entire flow
• B. Company Directory speech recognition
• C. Complete match timeout
• D. Incomplete match timeout

Correct answer: A

Explanation

The correct answer is A because new Inbound call flows come with speech recognition active for the entire flow by default. Options B, C, and D do not represent features that are automatically enabled when a new flow is created.