Genesys Cloud Certified Professional – Architect — Question 17

The FindSkill() function is not case sensitive when performing a search.

Answer options

• A. True
• B. False

Correct answer: A

Explanation

The correct answer is A because the FindSkill() function indeed performs searches without considering case sensitivity, allowing it to match both uppercase and lowercase inputs. Option B is incorrect as it suggests that the function is case sensitive, which contradicts its designed functionality.