Genesys Cloud Certified Professional – Architect — Question 21

Select the correct naming convention for a bulk import prompt if the admin wants to create a user prompt named “Welcome” that adds the audio within the .wav file under the English (United States) (en-us) language.

Answer options

• A. prompt user Welcome/en-us
• B. prompt_user_Welcome/en-us
• C. prompt user Welcome_en-us
• D. prompt_user_Welcome_en-us

Correct answer: D

Explanation

The correct answer is D because it adheres to the standard naming convention by using underscores to separate words and appending the language code correctly. Options A and C do not use underscores, which is inconsistent with the required format, while option B incorrectly places the language code after a slash instead of at the end.