ITIL Foundation v5 Free Practice Exam Questions

15 real ITIL Foundation v5 exam questions with answers and AI explanations. ITIL certification prep — page 1 of 2.

1. Question 1: Which of the following BEST describes a release?
2. Question 2: Which dimension of product and service management promotes conducting safe-to-fail experiments in complex situations?
3. Question 3: What is the role of governance within the ITIL Service Value System?
4. Question 4: Performing routine tasks such as backups, monitoring, and capturing and processing events is part of which of the following activities?
5. Question 5: What is a product prototype?
6. Question 6: What is a value stream?
7. Question 7: Which is an approach to software development in which software can be released to production at any time after a decision is made by the team?
8. Question 8: Which element of the operating model refers to third parties contributing to value creation activities?
9. Question 9: Which of the following BEST describes an operating model?
10. Question 10: A team is gathering customer feedback and measuring current service response times to understand its existing performance. Which step of the continual improvem…