EXIN ITIL Foundation Free Practice Exam Questions

8 real EXIN ITIL Foundation exam questions with answers and AI explanations. EXIN certification prep — page 1 of 1.

1. Question 1: Which process is responsible for managing relationships with vendors?
2. Question 2: Which of the following is an enabler of best practice?
3. Question 3: Which of the following service desk organizational structures are described in service operation? 1. Local service desk 2. Virtual service desk 3. IT help desk…
4. Question 4: What are the categories of event described in the UIL service operation book?
5. Question 5: Which of the following are the MAIN objectives of incident management? 1. To automatically detect service-affecting events 2. To restore normal service operati…
6. Question 6: What is the name of the group that should review changes that must be implemented faster than the normal change process?
7. Question 7: Which of the following types of service should be included in the scope of service portfolio management? 1. Those planned to be delivered 2. Those being delive…
8. Question 8: The BEST description of an incident is: