EXIN ITIL Foundation — Question 7

Which of the following types of service should be included in the scope of service portfolio management?
1. Those planned to be delivered
2. Those being delivered
3. Those that have been withdrawn from service

Answer options

• A. 1 and 3 only
• B. All of the above
• C. 1 and 2 only
• D. 2 and 3 only

Correct answer: B

Explanation

The correct answer is B, as service portfolio management includes services that are planned for delivery, currently being delivered, and those that have been withdrawn. Options A, C, and D exclude at least one type of service that is essential for comprehensive portfolio management.