Salesforce Certified Business Analyst Free Practice Exam Questions

111 real Salesforce Certified Business Analyst exam questions with answers and AI explanations. Salesforce certification prep — page 11 of 12.

  1. Question 102: The business analyst (BA) at Cloud Kicks is deep in planning activities for its Commerce Cloud implementation project. The project sponsor asks the team to adj…
  2. Question 103: A business analyst captures the following acceptance criteria for a user story about case reassignment in Service Cloud. • A service manager can click a Reassi…
  3. Question 104: During a discovery session with several stakeholders from Universal Containers' (UC) services team, the business analyst (BA) learned that UC recently implemen…
  4. Question 105: During a requirements gathering session, two stakeholders discuss the names of the fields they want to see when adding leads to the system. Each stakeholder ha…
  5. Question 106: Which step should a business analyst take to establish credibility and convey empathy with stakeholders during discovery sessions for a new Experience site?
  6. Question 107: A business analyst (BA) at Northern Trail Outfitters (NTO) is assigned to a project to help revamp NTO's sales process. The current process used by the sales t…
  7. Question 108: The business analyst (BA) at Cloud Kicks (CK) has been tasked with optimizing CK's lead process. In the weekly sales meeting, the BA outlines the project and a…
  8. Question 109: The business analyst (BA) at Northern Trail Outfitters (NTO) has gathered preliminary functional requirements for an upcoming Salesforce Implementation project…
  9. Question 110: Sales leadership at Cloud Kicks (CK) is concerned about the limited adoption of Salesforce at the company. CK’s Salesforce implementation includes many custom…
  10. Question 111: A business analyst (BA) at Northern Trail Outfitters is assigned to a project to help revamp the case management process. The BA has gathered requirements and…