Salesforce Certified Business Analyst — Question 110

Sales leadership at Cloud Kicks (CK) is concerned about the limited adoption of Salesforce at the company. CK’s Salesforce implementation includes many custom pages. Multiple users have complained about waiting a long time for key functionality to display.

What is the recommended way for a business analyst to understand the opportunities for improvement?

Answer options

• A. Monitor the Lightning Usage App.
• B. Enable Debug Logs.
• C. Run the Lightning page layout.

Correct answer: B

Explanation

The correct answer is B, as enabling Debug Logs allows a business analyst to capture detailed information about system performance and user interactions, helping identify bottlenecks. Option A, monitoring the Lightning Usage App, provides usage statistics but may not pinpoint performance issues. Option C, running the Lightning page layout, does not provide insights into performance delays or user complaints.