Salesforce Certified Business Analyst — Question 111

A business analyst (BA) at Northern Trail Outfitters is assigned to a project to help revamp the case management process. The BA has gathered requirements and finished the first draft of user stories.
What should the BA use to assess the quality of a user story?

Answer options

• A. Gap analysis document
• B. INVEST checklist
• C. Numerical framework

Correct answer: B

Explanation

The INVEST checklist is specifically designed to assess the quality of user stories by ensuring they are Independent, Negotiable, Valuable, Estimable, Small, and Testable. The Gap analysis document focuses on identifying discrepancies between current and desired states, while a Numerical framework does not provide specific criteria for evaluating user stories.