Microsoft Dynamics 365 Fundamentals (CRM) Free Practice Exam Questions

75 real Microsoft Dynamics 365 Fundamentals (CRM) exam questions with answers and AI explanations. Microsoft certification prep — page 6 of 8.

1. Question 137: A company is evaluating Dynamics 365 Supply Chain Management. You need to identify the available modules in Supply Chain Management. Which two modules can you…
2. Question 140: You are a consultant working with a company that sells sporting equipment. The company uses Microsoft 365 and Dynamics 365 Sales. You need to recommend tools t…
3. Question 141: A company plans to use Dynamics 365 Sales out-of-the-box functionality. The company wants to use leads to track potential business. Salespeople want an automat…
4. Question 142: A company uses Dynamics 365 Sales with out-of-the-box forms. Users must view logged phone calls and meetings for contacts. Which feature includes phone calls a…
5. Question 146: Customers submit suggestions, questions, and cases to a company by using the following channels: ✑ Submitting a case in a customer service portal. ✑ Emailing a…
6. Question 147: A company is using Dynamics 365 Customer Service for case management. The company must use entitlements to enforce limitations on customer ticket creation. You…
7. Question 148: A company wants an application that meets the following requirements: ✑ Display the latest news about the company. ✑ Recommend leads to sales team members. You…
8. Question 150: Sales representatives need a view of all of their customers and the statistics that relate to these customers. You need to identify how to create visuals for s…
9. Question 151: A company uses social media for marketing. The company wants to use out-of-the-box Dynamics 365 Marketing functionality to streamline social media marketing. Y…
10. Question 152: A company uses Dynamics 365 Sales. You need to analyze account data and create reports based on the analyses. Which solution should you use?