Microsoft Dynamics 365 Fundamentals (CRM) — Question 152

A company uses Dynamics 365 Sales.
You need to analyze account data and create reports based on the analyses.
Which solution should you use?

Answer options

• A. Customer Voice
• B. Power BI
• C. Power Automate

Correct answer: B

Explanation

Power BI is designed for data analysis and reporting, making it the ideal choice for generating reports based on account data from Dynamics 365 Sales. Customer Voice is primarily used for gathering feedback, while Power Automate focuses on automating workflows, neither of which directly supports in-depth data analysis and reporting.