Microsoft Dynamics 365 Fundamentals (CRM) — Question 153

A company uses Dynamics 365 Sales.
You need to create a forecast in Dynamics 365 Sales so that the sales director will be able to predict upcoming sales revenue.
Which standard record type is used to create the forecast?

Answer options

• A. Account
• B. Lead
• C. Quote
• D. Opportunity

Correct answer: D

Explanation

The correct answer is D, Opportunity, as forecasts in Dynamics 365 Sales are primarily based on opportunities, which represent potential sales. Accounts, Leads, and Quotes are important in the sales process, but they do not directly contribute to forecasting sales revenue in the same way opportunities do.