Avaya IP Office Platform Advanced Implementation Free Practice Exam Questions

49 real Avaya IP Office Platform Advanced Implementation exam questions with answers and AI explanations. Avaya certification prep — page 2 of 5.

1. Question 11: Which three commands can be used with Network Call Deflection? (Choose three.)
2. Question 12: The Status Poll VDN does not respond to a consider location vector command. Which three reasons are causing this problem? (Choose three.)
3. Question 14: Given the following conditions: ✑ In the Business Advocate configuration ✑ During call surplus conditions ✑ If calls are waiting when an agent becomes availabl…
4. Question 15: What are three major benefits of SLM with EAS? (Choose three.)
5. Question 16: You are asked to resolve an issue of calls being disconnected, and calls in queue not receiving announcements. When you check the display events in the Communi…
6. Question 17: To enable a Best Services Routing (BSR) Tie strategy, when the Alternate Selection on BSR Ties determines how BSR chooses which agent, skill, or location to se…
7. Question 18: To activate and use Best Services Routing (BSR) Available Agent Adjustment, which two must be configured in the Avaya Aura® Elite Call Center? (Choose two.)
8. Question 19: What must be administered in the route-pattern for a multi-site Best Services Routing (BSR) application?
9. Question 20: Which three statements are true about virtual routing? (Choose three.)
10. Question 21: In which document can the events table be found?