Avaya IP Office Platform Advanced Implementation — Question 11

Which three commands can be used with Network Call Deflection? (Choose three.)

Answer options

• A. Collect digits
• B. Route-to number
• C. Announcement
• D. Queue to best
• E. Wait hearing ringback

Correct answer: A, C, E

Explanation

The correct commands for Network Call Deflection include 'Collect digits', 'Announcement', and 'Wait hearing ringback', as they are specifically designed to manage call flow and user interaction. The other options, 'Route-to number' and 'Queue to best', do not directly pertain to the deflection process.