Avaya OneCloud CCaaS Fundamentals Free Practice Exam Questions

42 real Avaya OneCloud CCaaS Fundamentals exam questions with answers and AI explanations. Avaya certification prep — page 3 of 5.

1. Question 21: Which two trace tools are available for Session Manager? (Choose two.)
2. Question 22: Where can an administrator go to validate the Breeze/WebRTC cluster is synchronized to Avaya Aura® System Manager (SMGR)?
3. Question 23: Under which condition is a Business Partner/Avaya Tier 2 not required to escalate to Avaya Tier 3?
4. Question 24: You are troubleshooting a TLS link down message between Avaya Aura Session Manager (SM) and Avaya Session Border Controller for Enterprise (SBCE). Tracing on S…
5. Question 25: A customer called in stating they cannot place WebRTC calls. You discover that when the WebRTC snap-in sends an Invite to Avaya Aura® Media Server (AAMS), Avay…
6. Question 26: When a customer calls voicemail to retrieve their messages they hear "Hello, to access your mailbox…" instead of the users named followed by "please enter your…
7. Question 27: Which two statements describe the 8D Troubleshooting Methodology? (Choose two.)
8. Question 28: Avaya currently uses the online tool called Avaya Diagnostic Methodology (ADM) for partners to raise trouble tickets and receive assistance, and expects custom…
9. Question 29: A customer reports that none of their users can IM or see each other's presence. After troubleshooting you discover that default gateway of the Avaya Breeze â„…
10. Question 30: In which way can you check if the Avaya Session Border Controller (SBC) is using the correct server certificate?