Avaya OneCloud CCaaS Fundamentals — Question 25

A customer called in stating they cannot place WebRTC calls. You discover that when the WebRTC snap-in sends an Invite to Avaya Aura® Media Server
(AAMS), Avaya Breeze ™ is not sending the correct information in the Request URI to match a regular expression in Session Manager.
Where do you configure the Media Server URI ([email protected]) that Avaya Breeze ™ will send to AAMS via Avaya Aura® Session Manager (SM)?

Answer options

• A. Use Avaya Aura® System Manager web GUI to access the Engagement Development Platform > Configuration > Attributes.
• B. Use SSH to Avaya Breeze ™ and edit the "/etc/config.properties" file.
• C. Use Avaya Aura® System Manager web GUI to access the Inventory > Manage Elements, and then edit the Avaya Breeze ™ element.
• D. Use Avaya Aura® System Manager web GUI to access the Engagement Development Platform > Configuration > Avaya Aura® Media Server.

Correct answer: D

Explanation

The correct answer is D, as this is where you can configure the Media Server URI that Avaya Breeze ™ will use when communicating with AAMS via Session Manager. Options A, B, and C do not provide the correct path for configuring the Media Server URI specific to this requirement.