Avaya OneCloud CCaaS Fundamentals — Question 24

You are troubleshooting a TLS link down message between Avaya Aura Session Manager (SM) and Avaya Session Border Controller for Enterprise (SBCE).
Tracing on SM and SBCE reveals a Fatal Error Unknown CA message being sent by SBCE when it receives the Server Identity certificate from SM.
To solve this problem, which two actions need to be completed? (Choose two.)

Answer options

• A. Install the Certificate Authority certificate that signed SBCE identity certificate into SM.
• B. Export the SBCE identity certificate, and import it into SM.
• C. Install the Certificate Authority certificate that signed SM identity certificate into SBCE.
• D. Add Certificate Authority certificate into the TLS profile Peer Verification List.

Correct answer: A, B

Explanation

The correct actions involve ensuring that the Certificate Authority (CA) certificates are properly installed on both systems. Option A is correct as installing the CA certificate for SBCE on SM allows SM to validate the SBCE certificate. Option B is also correct since exporting the SBCE identity certificate and importing it into SM helps establish trust. Options C and D are not relevant to resolving the specific Fatal Error Unknown CA message from SBCE regarding SM's certificate.