ITIL Foundation — Question 17

Which of the following would be used to communicate a high level description of a major change that involved significant cost and risk to the organization?

Answer options

• A. Change proposal
• B. Change policy
• C. Service request
• D. Risk register

Correct answer: A

Explanation

The correct answer is A, Change proposal, as it specifically outlines significant changes and their implications, including cost and risk factors. The other options, such as Change policy and Service request, do not provide a high-level overview of major changes, while a Risk register focuses on documenting identified risks rather than proposals for changes.