ITIL 4 Foundation — Question 81

Which role approves the cost of services?

Answer options

• A. User
• B. Change authority
• C. Sponsor
• D. Customer

Correct answer: C

Explanation

The Sponsor is the individual who has the authority to approve the budget for services, making them the correct choice. Users and customers may utilize the services, and the Change authority may influence changes, but they do not hold the approval power for costs.