ITIL 4 Foundation — Question 47

What is the PRIMARY use of a change schedule?

Answer options

• A. To support the 'incident management' practice and improvement planning
• B. To manage emergency changes
• C. To plan changes and help avoid conflicts
• D. To manage standard changes

Correct answer: C

Explanation

The primary function of a change schedule is to plan changes and help avoid conflicts, ensuring that changes can be implemented smoothly. While options A, B, and D relate to different aspects of change management, they do not directly address the main purpose of a change schedule.