ITIL 4 Foundation — Question 349

Which of the four dimensions contributes is concerned with service integration and management?

Answer options

• A. Partners and suppliers
• B. Organizations and people
• C. Value streams and processes
• D. Information and technology

Correct answer: A

Explanation

The correct answer is A, as 'Partners and suppliers' directly pertains to how organizations integrate and manage services with external entities. Options B, C, and D focus on internal aspects of service delivery, such as the workforce, processes, and technology, but do not emphasize the critical role of external partnerships.