ITIL 4 Foundation — Question 350

Identity the missing word(s) in the following sentence.
When an organization is assessing its current state, it should use [?] to obtain accurate measurements.

Answer options

• A. Reports
• B. Assumptions
• C. Source data
• D. Risk management techniques

Correct answer: C

Explanation

The correct answer is C, 'Source data', as it refers to the raw data that is essential for obtaining accurate measurements during assessments. The other options, while potentially useful in other contexts, do not specifically provide the foundational data necessary for precise evaluation.