ITIL 4 Foundation — Question 306

Which guiding principle recommends consideration of the four dimensions in order to make something as effective and as useful as it needs to be?

Answer options

• A. Focus on value
• B. Start where you are
• C. Think and work holistically
• D. Optimize and automate

Correct answer: C

Explanation

The correct answer, C, emphasizes the importance of a holistic approach, which involves considering all dimensions for better effectiveness. Options A and B focus on specific aspects of value and starting points, while D is about improving processes rather than a comprehensive view.