ITIL 4 Foundation — Question 302

What is a change schedule PRIMARILY used for?

Answer options

• A. To help plan emergency changes
• B. To help authorize standard changes
• C. To help assign a change authority
• D. To help manage normal changes

Correct answer: D

Explanation

The correct answer is D because a change schedule is primarily used to manage and track normal changes within an organization. Options A, B, and C refer to specific functions that may relate to changes but do not capture the primary role of a change schedule.