ITIL 4 Foundation — Question 263

Which statement about a ‘continual improvement register (CIR)’ is TRUE?

Answer options

• A. Used to help plan changes, assist in communication, avoid conflicts, and assign resources
• B. Used to select the right method, model or technique for identifying improvements
• C. Used to track and manage improvement ideas from identification through to final action
• D. Used to provide a formal description of one or more services, designed to address the needs of a target consumer group

Correct answer: C

Explanation

The correct answer is C because the continual improvement register (CIR) is specifically designed to track and manage improvement ideas from the point of identification to their final execution. Options A, B, and D describe other functions or purposes that do not accurately reflect the primary role of a CIR.