ITIL 4 Foundation — Question 205

Which practice would be MOST involved in assessing the risk to services when a supplier modifies the contract they offer to the organization?

Answer options

• A. Service request management
• B. Change enablement
• C. Incident management
• D. Service level management

Correct answer: D

Explanation

The correct answer is D, Service level management, as this practice is responsible for monitoring and managing service levels, which includes assessing risks associated with changes to supplier contracts. Options A, B, and C do not directly address the evaluation of service risks in relation to contract modifications.