ITIL 4 Foundation — Question 204

Which value chain activity is concerned with the availability of service components?

Answer options

• A. Obtain/build
• B. Design and transition
• C. Deliver and support
• D. Plan

Correct answer: A

Explanation

The 'Obtain/build' activity is directly related to acquiring or developing the necessary service components, making it crucial for their availability. The other options, such as 'Design and transition', 'Deliver and support', and 'Plan', focus on different aspects of service management, but do not specifically address the procurement or creation of service components.