ITIL 4 Foundation — Question 176
Which of the following includes configuring components and activities to facilitate outcomes for stakeholders?
Answer options
- A. Service relationship management
- B. Service consumption
- C. The service value system
- D. The 'release management' practice
Correct answer: C
Explanation
The correct answer is C, as the service value system encompasses the configuration of components and activities aimed at delivering value to stakeholders. Options A and D focus on specific practices related to managing relationships and releases, while B pertains to the act of utilizing services rather than configuring them for stakeholder outcomes.