ITIL 4 Foundation — Question 174

Which practice requires skills and competencies related to business analysis, supplier management and relationship management?

Answer options

• A. Incident management
• B. Monitoring and event management
• C. Service level management
• D. IT asset management

Correct answer: C

Explanation

Service level management is focused on ensuring that services meet agreed-upon performance standards, which requires strong skills in business analysis and managing supplier relationships. The other options, while important in their own right, do not primarily focus on these competencies.