ITIL 4 Foundation — Question 172

Which TWO are inputs to the service value system?
1. Demand
2. Products
3. Value
4. Opportunity

Answer options

• A. 1 and 2
• B. 2 and 3
• C. 3 and 4
• D. 1 and 4

Correct answer: D

Explanation

The correct answer is D, as both Demand and Opportunity are essential inputs to the service value system, driving the creation of value. Products and Value, while important, do not serve as direct inputs in this context.