ITIL 4 Foundation — Question 17

Which action is performed by a service provider?

Answer options

• A. Requesting required service actions
• B. Authorizing budget for service consumption
• C. Ensuring access to agreed resources
• D. Receiving of the agreed goods

Correct answer: C

Explanation

The correct answer is C because a service provider is responsible for ensuring that resources are accessible as per the agreement. Options A and B do not accurately reflect the role of a service provider, as they pertain to requests and budget management, while option D relates to the receipt of goods, which is not a core function of service provision.