ITIL 4 Foundation — Question 149

Which practice ensures that any addition, modification, or removal of anything that could have an effect on services is assessed and authorized?

Answer options

• A. Deployment management
• B. Release management
• C. Change control
• D. Service configuration management

Correct answer: C

Explanation

Change control is the correct answer because it specifically focuses on assessing and authorizing changes that may affect services. The other options, while related to service management, do not primarily deal with the authorization and assessment of changes like change control does.